Knowledge Management

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Recent Articles

Customer Service

How to Handle Customer Complaints

Handling customer complaints can sometimes be a tedious and frustrating job in your business. It will never be frustrating if only we truly know the

Justin Kumar

Best knowledge Base Software – 2019

There are hundreds of knowledge base software available on the internet. Most of them are outdated and do not have the advanced knowledge base features

Knowledge Management

Implementing a corporate wiki in 2019

User Collaboration is what’s magical about information technology of the 21st century. Some corporations have now realised this and are moving fast to implement better