Knowledge Management

Learn about the best knowledge management practices, tools and more.


Everything you need to know to start and grow your Ecommerce business.

Helpie Products

Get all the latest new, tips, tricks and hacks for your favourite Helpie products.

Recent Articles

Justin Kumar

Helpie 1.7 : Introducing Wiki Features

We just released Helpie 1.7, the most advanced WordPress Wiki Plugin ever created, with built-in knowledge base capabilities. Create your team wiki site in a

Customer Service
Justin Kumar

8 Immutable Laws of Customer Service

Did you know that 96% of unhappy customers won’t complain to you, but will tell their 15 other friends and 91%  of the unhappy customers


Helpie 1.6 – Wakanda

This release of Helpie ( v1.6 ) celebrates the technological advancement of Wakanda to be a force for good. This feature now makes it possible


Helpie Version 1.5 – Starman

We have just released a new version of Helpie WordPress Knowledge Base plugin – Helpie 1.5 ( Starman ). Honoring the great Starman ( SpaceX