Helpdesk

Introducing Helpie FAQ Plugin: New Way to Answer Common Questions (Free of cost)

Helpie WP introduces Helpie FAQ Plugin – a complete FAQ management plugin to answer common questions effectively and it’s a free plugin. If you have a WooCommerce store or a business website you will know that most of the questions from the customers are repetitive. Most of the website and stores have an FAQ page …

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Create a beautiful product documentation with WordPress Documentation Plugin

Great products have great documentation. Let’s see how to create a beautiful, insightful and engaging documentation using Helpie KB – WordPress Documentation Plugin. Reasons people choose Helpie KB for their documentation site: Here are a few reasons why people choose Helpie: An excellent organisation system with multi-level topics ( or categories ) Powerful access control …

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Excellent knowledge base examples to get your Helpdesk right

Best sites for  knowledge base examples have been built on a comprehensive understanding of what their customers are looking for and how they can find it instantly. It would be pointless if your site has all the self-help information available and your customers are not able to find it.  These self-help portals are called as …

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Create a WordPress Helpdesk [ Guide + Plugins + Themes ]

Looking for a way to build a great customer support Helpdesk from your WordPress website? No idea where to start? In this article, I will take you through the must-have features and some advanced features that can be a powerful asset to have in a WordPress Helpdesk plugin. And then, I will review a few …

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