Knowledge Base

Restricting Access to Knowledge Base / Wiki Pages for Members

Are you looking to limit/restrict access to certain content of knowledge base/wiki by member level?  Do you want to give access to your premium content only to members who have subscribed. In this article, I will show you how you can restrict the Helpie Knowledge base/wiki content to certain member level by using restrict content …

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Extending the functions of HelpieKB using Complementary plugins – Part 2

In the part -1, we saw how the functions of HelpieKB could be extended using some of the Complementary plugins. Here are some plugins to enhance the capabilities of HelpieKB more than you could imagine. USER ROLE EDITOR: Some users have come up with this question that they want to have my own user roles …

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Extending the Functions of HelpieKB using Complementary Plugins – Part 1

Though HelpieKB offers an extensive number of features for creating a WordPress Knowledge base, it is not the limit to what is possible with Helpie. HelpieKB could be used with multiple plugins (mostly free, some paid) which will help you to achieve more than what is possible by our default features. In this 2-part series, …

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Ultimate Guide to WordPress Intranet

What is an Intranet? An Intranet is a local network accessible only to people who are physically present in the area covered by the network. Organizations use Intranet to create a private network where only their members have access. It is a secure way of sharing information rather than using a public network. Intranets allow …

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Creating an Educational Wiki like Wikispaces with WordPress

Wikispaces was an educational wiki platform for educators create online classrooms to collaborate with their students. It was operating for over 13 years and had over 10 million registered teachers and students. It created a revolution in modern education. Since it was closed last year, all of the educators and students are pushed to look …

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WordPress Support Plugins For Effective Customer Service

Are you looking for the best WordPress plugins for your customer support? As Entrepreneurs, we all have realized, there is no successful business without successful customer satisfaction. As per Salesforce, 78 percent of customers have moved out of business after one single poor customer service experience. So, it’s a great choice that you have started …

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Helpie 1.9.1- Introducing Autolinking and New Design Features

We have recently launched Helpie v1.9.1 with new Design and Autolinking features. With this new version almost every part of your knowledge base can be easily customized and link to one another. What’s new with Helpie 1.9.1? Helpie 1.9.1 gives you advanced features for branding and styling so that you can make sute that your …

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