Knowledge Base

Helpie 1.9 Introducing Dynamic Capabilities

We just released Helpie v1.9 with dynamic capabilities. Helpie, the most advanced Wiki / Knowledge base plugin for WordPress, has become more powerful than ever. Helpie 1.9 has taken collaboration to the next level. Never before has there been a WordPress wiki plugin which allowed for seamless colloborative wiki experience. You can have full control …

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Ways to Earn Money with Knowledge base – Using Knowledge base in Ecommerce

A knowledge base is widely considered as a tool in customer service, and customer support. Not much thought have been given to knowledge base as a business tool or money-making opportunity. But trends have changed and with the bloom of ecommerce, knowledge base has proven to be a tool for earning money. Let’s take a …

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Design your own Knowledge Base templates with Helpie + Elementor’s Template Builder

We have released a new version of Helpie WordPress Knowledge Base Wiki plugin – Helpie 1.8. This version includes Elementor template builder integration which harnesses the power of Elementor page builder to create your own knowledge base template. What you can do with this Knowledge Base Template feature: Create customs templates for your knowledge base …

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Excellent knowledge base examples to get your Helpdesk right

Best sites for  knowledge base examples have been built on a comprehensive understanding of what their customers are looking for and how they can find it instantly. It would be pointless if your site has all the self-help information available and your customers are not able to find it.  These self-help portals are called as …

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Write the Best Knowledge Base Articles to help your Customers

A knowledge base article is an informative writeup about the product or service that is provided, and it solves a related problem or it teaches how to properly use the products and its features. It is collectively kept in a system known as the knowledge base. The difference between a knowledge base article and other …

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