Knowledge Base

Excellent knowledge base examples to get your Helpdesk right

Best sites for  knowledge base examples have been built on a comprehensive understanding of what their customers are looking for and how they can find it instantly. It would be pointless if your site has all the self-help information available and your customers are not able to find it.  These self-help portals are called as …

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Simple steps for writing a knowledge base article that reduces your support tickets

A knowledge base article is an informative writeup about the product or service that is provided, and it solves a related problem or it teaches how to properly use the products and its features. It is collectively kept in a system known as the knowledge base. The difference between a knowledge base article and other …

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Create a Knowledge Base for your WordPress website with Helpie  [Step By Step Tutorial]

Do you have a website for your company/organisation? Do you have a Woocommerce store? Do you sell any products or services online? Then, you need a Knowledge Base / Documentation Area for your website. Here’s why, There are a number of topics like Privacy Policy, Terms and Conditions that you just cannot skip from your …

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7 Must-Have Features to look for in a WordPress Knowledge Base Plugin [ GUIDE ]

Fair Warning: You might want to try Helpie WordPress Knowledge Base plugin right away to get hands-on experience of awesomeness. This is the most complete guide to help you choose a WordPress Knowledge Base plugin online. Read this article completely and if it doesn’t help, we will give you your time back. ( if they invent …

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10 Outstanding WordPress Themes for your Knowledge Base [ REVIEW ]

Here’s a comprehensive review of WordPress themes for your Knowledge Base. You love Helpie WordPress Knowledge Base Plugin and want to use it for your Knowledge Base website, now which theme would you use to compliment your overall website’s purpose and Helpie’s features? If you haven’t previously heard about Helpie, Helpie is the most advanced Knowledge …

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