Core Settings


Core settings are found in Dashboard -> Helpie Kb Wiki -> Helpie Settings -> Core.

You can directly go to the Main Page by just clicking the “Visit Main Page” link in the core settings.


Knowledge Base Main Title:

Are you thinking of how to create a Title for your Knowledgebase? It’s so simple.

Under Core Settings tab, you can set the Main Title of the Knowledgebase. The title which you set will be displayed on the main page of the Helpdesk as shown above. 

Knowledge Base main title

Knowledge Base Sub-Title:

You can also change the Knowledge base-subtitle which will be displayed right below the Main title.

Knowledge Base Sub-title

To import data from other post types, you can use post-duplicator WordPress plugin.

Front-end editing:

Do you want to edit your articles from the front end or want your users to edit your articles without giving them permission to your admin dashboard?

Helpie has the feature of Front-end editing where you can edit all your articles from the front-end without the need to access the dashboard.

Front-end editing option can be enabled from the checkbox ‘Enabled Frontend editing’ as shown below.

Note: If you have started to edit the article using the editor, you cannot change it to edit by using any page builder like Elementor later. Vice-versa also remains the same.
Editor Type:

Now, Helpie has two editor types for the Front-end Editor. You can either use the Inline editor which is the medium-like editor and the other is WordPress TinyMCE editor which has all the advanced options just as whatever is available in the default WordPress editor.

Publishing Capabilities:

Do you want to restrict certain users from accessing the front-end editing option? You can use this option ‘Who can edit in the front-end’, ‘Who can publish’, ‘Who can approve’ to control the user access. Only the users that you gave permission in the checkbox will have the access to edit in the frontend.

Check out this article to know more about publishing capabilities:

Last updated byStephen
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