Please make sure to check our docs (http://helpiewp.com/docs/) before contacting us as most of your questions will be covered in our documentation. Please make sure to check our plugin requirements (http://helpiewp.com/docs/home/first-article/) also before contacting us.

If your issue is not covered in our documentation, you can contact us via support@pauple.com. We usually respond within 24 hours of time from Monday to Friday (IST). 

Please help us to quickly find your issue by sending a

  1. Detailed description of your issue,
  2. The screenshot of your issue and
  3. The page/website url with a temporary admin access so that we can quickly fix your issue.

Our Support includes:

  1. Fixing Bugs
  2. Assisting with how to’s of our plugin.
  3. Any doubts on our plugin.

Our Support does not include:

  1. Style customisation.
  2. Custom coding.
  3. Support for third party plugins.