<div class='ui dimmer modals page' style='display: none;'><div id='helpie-password-modal' class='pauple_helpie ui modal small' style='display: none;'><div class='ui header'><i class='circular lock icon'></i> Password Protected</div><div class='item-content'><br /><label for='password_check'>Enter Password : </label><p><input type='password' id='password_check' name='password_check' class='password' value='' required></p></div><div class='actions'><div class='ui black deny button'>Nope</div><div class='ui positive right labeled icon button'>Yep, that's right!<i class='checkmark icon'></i></div></div><div class='clear'></div></div></div>{"id":1187,"date":"2019-07-17T11:55:39","date_gmt":"2019-07-17T06:25:39","guid":{"rendered":"https:\/\/helpiewp.com\/docs\/?post_type=pauple_helpie&#038;p=1187"},"modified":"2023-06-12T17:25:14","modified_gmt":"2023-06-12T11:55:14","slug":"integrations","status":"publish","type":"pauple_helpie","link":"https:\/\/helpiewp.com\/docs\/home\/integrations\/","title":{"rendered":"Integrations"},"content":{"rendered":"<h4><span id=\"helpie-sp-1\"><strong>Create your own templates using Elementor<\/strong><\/span><\/h4>\n<p>You can create custom templates for your knowledge base with <a href=\"https:\/\/elementor.com\/?ref=1800\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Elementor page builder plugin <\/a>and Helpie WordPress Knowledge Base plugins. Helpie Knowledgebase gives you Elementor Theme Builder integration which harnesses the power of Elementor to create your own knowledge base template.<\/p>\n<p>Check this article to know how to create your own kb template using Elementor: <a href=\"https:\/\/helpiewp.com\/knowledge-base-elementor-template-builder-integration\/\">https:\/\/helpiewp.com\/knowledge-base-elementor-template-builder-integration\/<\/a><\/p>\n<h4><span id=\"helpie-sp-2\"><strong>Woocommerce<\/strong><\/span><\/h4>\n<p><strong>Restriction access based on Woocommerce User Role<\/strong><\/p>\n<p>For restricting Woocommerce products and checkout, check these plugins: <a href=\"https:\/\/1.envato.market\/c\/1310765\/275988\/4415?u=https:\/\/codecanyon.net\/item\/woocommerce-restrict-checkout-plugin\/23461196\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"broken_link\">WooCommerce Restrict Checkout Plugin<\/a> and <a href=\"https:\/\/woocommerce.com\/document\/order-restrictions-for-woocommerce\/?aff=17476&amp;cid=2071583\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">WooCommerce Product Restrictions.<\/a><\/p>\n<p>Now, you can restrict any category you want using Helpie based on Woocommerce User role. By default, WordPress has five user roles:<\/p>\n<ul>\n<li>Administrator<\/li>\n<li>Editor<\/li>\n<li>Author<\/li>\n<li>Contributor<\/li>\n<li>Subscriber<\/li>\n<\/ul>\n<p>Every of these user roles\u00a0has different capabilities. You can check this doc to know more about the default WordPress user roles:\u00a0<a href=\"http:\/\/www.wpbeginner.com\/beginners-guide\/wordpress-user-roles-and-permissions\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">http:\/\/www.wpbeginner.com\/beginners-guide\/wordpress-user-roles-and-permissions\/<\/a><\/p>\n<p>Now when you install Woocommerce, there will be two more user roles added by default which are Customer Role and Shop Manager Role.<\/p>\n<p><strong>Customer Role:<\/strong><\/p>\n<p>Any user who registers using the checkout or signup option is defined as a customer on your site. Presently, the capabilities of the customer role are as follows:<\/p>\n<ul>\n<li>Have read access, similar to a blog subscriber<\/li>\n<li>Can view orders and order history<\/li>\n<li>Is able to edit own account details.<\/li>\n<\/ul>\n<p><strong>Shop Manager Role:<\/strong><\/p>\n<p>If you hire someone to manage your store, you have to give them access to your site\u2019s back end. This is where the Shop Manager role comes into the picture. This role has the same capabilities as customer role, along with the option to edit WooCommerce settings and products. In addition, this role is capable to view WooCommerce reports as well. The shop manager role is actually similar to the Editor role in WordPress.<\/p>\n<p><strong>Helpie User Access Restriction:<\/strong><\/p>\n<p>To Restrict certain topics based on the user roles in Helpie, Go to Dashboard -&gt; Helpie Kb Wiki -&gt; Helpie Settings -&gt; Dynamic capabilities. Under Can view -&gt; Who can view -&gt; Select By: Role, you will see different user roles where you can restrict everything to any user Role.<\/p>\n<p>When you have installed Woocommerce, the Customer Role and Shop Manager Role will also be added so that you can restrict everything to that user Roles.<\/p>\n<p>If you want to restrict a specific topic, go to Dashboard -&gt; Helpie kb Wiki -&gt; Wiki category. Go to that particular category and edit it. You will find the same &#8220;Who can view&#8221; option in the left bottom. Here you can set it to user role and set it to the customer role or shop manager role.<\/p>\n<p>The same applies for restricting a specific article also.<\/p>\n<p><strong>Create and Modify Woocommerce User Roles:<\/strong><\/p>\n<p>There are no inbuilt features in WooCommerce to modify or create a new user role. However, you can get the help of a suitable plugin for this functionality. To help you with it, here\u2019s a Plugin which can do that:<\/p>\n<ul>\n<li><a href=\"https:\/\/wordpress.org\/plugins\/capability-manager-enhanced\/\" target=\"_blank\" rel=\"noopener nofollow external noreferrer\">Capability Manager Enhanced<\/a>\u00a0\u2013 This is one of the best Plugin available on WordPress.org for free. Using this plugin, you can modify\u00a0the capabilities of specific roles, create new roles, copy the already-existing roles to new ones, and add additional capabilities to existing roles.<\/li>\n<\/ul>\n<p>Once you have installed this Plugin, Go to users -&gt; Capabilities, where you can assign a new user role and can give any capabilities as you wish for that user Role.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-707 aligncenter\" src=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2018\/03\/Screenshot-2018-03-28-17.57.23-164x300.png\" alt=\"\" width=\"164\" height=\"300\" srcset=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2018\/03\/Screenshot-2018-03-28-17.57.23-164x300.png 164w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2018\/03\/Screenshot-2018-03-28-17.57.23.png 275w\" sizes=\"auto, (max-width: 164px) 100vw, 164px\" \/><\/p>\n<p>Once you add a new User role here, it will be automatically added to\u00a0Helpie User Access Restriction setting where you can restrict any topic for that User role.<\/p>\n<p>There are also some more free\u00a0plugins which help you in creating and modifying user Roles:<\/p>\n<ul>\n<li><a href=\"https:\/\/wordpress.org\/plugins\/groups\/\" target=\"_blank\" rel=\"noopener nofollow external noreferrer\">Groups<\/a>\u00a0\u2013 This is a group-based user role management plugin that supports unlimited groups. Also, users can be assigned to any groups.<\/li>\n<li><a href=\"https:\/\/wordpress.org\/plugins\/members\/\" target=\"_blank\" rel=\"noopener nofollow external noreferrer\">Members<\/a>\u00a0\u2013 With this plugin, you can create roles and capabilities. In addition, you can give multiple roles to the same user, or deny specific capabilities to a particular user.<\/li>\n<\/ul>\n<p>WooCommerce user roles offer great possibilities to create varied\u00a0<a href=\"http:\/\/learnwoo.com\/woocommerce-pricing-strategies-customers\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">pricing models<\/a>\u00a0for your store. You will find quite a few premium WooCommerce plugins to set up pricing strategies on your store:<\/p>\n<p><strong><a href=\"https:\/\/www.xadapter.com\/product\/prices-by-user-role-for-woocommerce\/?affiliates=22\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">WooCommerce Catalog Mode, Wholesale and Role-Based Pricing<\/a><\/strong><\/p>\n<p>With the help of this plugin, you can create different pricing plans for various user roles on your WooCommerce store. You can create your own custom user roles on your WooCommerce. You can make use of the newly created user roles as well as the existing roles to create different pricing plans and price adjustments.<\/p>\n<p><a href=\"https:\/\/woocommerce.com\/document\/product-prices-by-user-role-for-woocommerce\/?aff=17476&amp;cid=2071583\" target=\"_blank\" rel=\"noopener nofollow external noreferrer\"><strong>Prices by User Role<\/strong><\/a><\/p>\n<p>This plugin extends WooCommerce to add role-based pricing functionality to WooCommerce. You can offer discounts or markups to specific customer groups, or display completely different prices based on roles. This plugin helps in hiding the \u2018Add to Cart\u2019 button too. Similarly, you can even hide product prices from unregistered users, if it makes sense to your store strategy. Please note, this plugin won\u2019t work well with other plugins that alter the way variations work on WooCommerce. You can check the product page to find the list of incompatible plugins and themes.<\/p>\n<h4><span id=\"helpie-sp-3\"><strong>Integrating WPML with Helpie<\/strong><\/span><\/h4>\n<p>If you are using<a href=\"https:\/\/wpml.org\/?aid=187432&amp;affiliate_key=qKeAbxvfmWvn\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"> WPML WordPress plugin<\/a> for your website translations, here is your guide to integrating it with Helpie Knowledgebase.<\/p>\n<p><strong>Step 1: Enabling WPML for Helpie&#8217;s\u00a0post type<\/strong><\/p>\n<p>If you have not installed the<a href=\"https:\/\/wpml.org\/?aid=187432&amp;affiliate_key=qKeAbxvfmWvn\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><strong>WPML Multilingual CMS\u00a0<\/strong><\/a>plugin\u00a0yet, you need to\u00a0install and configure it first before following these steps.<\/p>\n<p>Go to WPML &#8211;&gt; Settings &#8211;&gt; Post Types Translation<\/p>\n<p>Here you have to make the &#8220;Articles (<em>pauple_helpie<\/em>)&#8221;, &#8216;Translatable&#8217;\u00a0 and then click &#8216;Save&#8217;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1771\" src=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2019\/07\/Helpie-WPML-Translation-1024x401.webp\" alt=\"\" width=\"800\" height=\"313\" srcset=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2019\/07\/Helpie-WPML-Translation-1024x401.webp 1024w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2019\/07\/Helpie-WPML-Translation-300x117.webp 300w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2019\/07\/Helpie-WPML-Translation-768x300.webp 768w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2019\/07\/Helpie-WPML-Translation.webp 1534w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><strong>Step 2: Create your first translation<\/strong><\/p>\n<p>As of now, your article will not have a translation, so on your frontend article page, there will not be the option for the translated page. So let&#8217;s create a translation of our article.<\/p>\n<p>i. From an existing Helpie article, click the plus symbol in the right column to create a translation of the article.<\/p>\n<p>ii. That will take you to a new article page. Create and publish this new article.<\/p>\n<figure id=\"attachment_510\" aria-describedby=\"caption-attachment-510\" style=\"width: 452px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-510 size-full\" src=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-10-24-at-11.04.31-AM.png\" alt=\"Create new Helpie article translation with WPML\" width=\"452\" height=\"579\" srcset=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-10-24-at-11.04.31-AM.png 452w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-10-24-at-11.04.31-AM-234x300.png 234w\" sizes=\"auto, (max-width: 452px) 100vw, 452px\" \/><figcaption id=\"caption-attachment-510\" class=\"wp-caption-text\">Create new Helpie article translation with WPML<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p>Now, the new language icon will appear on the article&#8217;s front page.<\/p>\n<p><strong>Step 3: Translate Helpie&#8217;s taxonomies:<\/strong><\/p>\n<p>After you have created the article&#8217;s translation, you still need to enable translations for Helpie&#8217;s category and main page.<\/p>\n<p>You might also want the Wiki Categories and Tags to translatable. To do this, go to WPML &#8211;&gt; Settings &#8211;&gt; Taxonomies Translation.<\/p>\n<p>Here you can make the Helpie Taxonomies &#8216;Translatable&#8217;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1772\" src=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2019\/07\/Helpie-Category-WPML-Translation-1024x541.webp\" alt=\"\" width=\"800\" height=\"422\" srcset=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2019\/07\/Helpie-Category-WPML-Translation-1024x541.webp 1024w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2019\/07\/Helpie-Category-WPML-Translation-300x158.webp 300w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2019\/07\/Helpie-Category-WPML-Translation-768x405.webp 768w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2019\/07\/Helpie-Category-WPML-Translation.webp 1491w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>If you have installed the <strong>WPML String Translation <\/strong>and<strong>\u00a0WPML Translation Management <\/strong>plugin\u00a0you will find the Custom Taxonomies widget in WP Dashboard -&gt; WPML -&gt; Translation management -&gt; Multilingual Content Setup -&gt; Custom Taxonomies.<\/p>\n<p>There you should select &#8216;Translate&#8217; for\u00a0the following options and click <em>Save:<\/em><\/p>\n<p>a.\u00a0Helpdesk Categories (helpdesk_category)<br \/>\nb. Tags (helpie_tag)<br \/>\nc. Helpdesk Added Tags (helpie_add_tag)<br \/>\nd. Helpdesk Updated Tags (helpie_up_tag)<\/p>\n<p><strong>Step 4: Translate\u00a0 Admin String from Helpie Settings:<\/strong><\/p>\n<p><em>To translate the input from Helpie Settings in the frontend, you would need to install WPML&#8217;s String Translation and Translation Management plugins which are included in the <a href=\"https:\/\/wpml.org\/purchase\/?aid=187432&amp;affiliate_key=qKeAbxvfmWvn\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Multilingual CMS<\/a> plan.<\/em><\/p>\n<p>i. After installing them, you can go to WPML -&gt; String Translation and click &#8216;admin_texts_helpie_core_options_main&#8217; in &#8216;Select strings within domain&#8217; option. There you can translate the KB Title and Subtitles.<\/p>\n<p>ii. Then go to WPML -&gt; String Translation and click &#8216;admin_texts_helpie_components_options&#8217; in &#8216;Select strings within domain&#8217; option. There you can translate the KB&#8217;s Sidebar title.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-523 size-fp-small\" src=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-11-04-at-10.55.40-AM-640x194.png\" alt=\"\" width=\"640\" height=\"194\" srcset=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-11-04-at-10.55.40-AM-640x194.png 640w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-11-04-at-10.55.40-AM-300x91.png 300w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-11-04-at-10.55.40-AM-768x233.png 768w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-11-04-at-10.55.40-AM-1024x310.png 1024w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-11-04-at-10.55.40-AM.png 1156w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>After translating each text, select the translation complete\u00a0checkbox before saving.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-524 size-fp-small\" src=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-11-04-at-11.04.57-AM-640x279.png\" alt=\"\" width=\"640\" height=\"279\" srcset=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-11-04-at-11.04.57-AM-640x279.png 640w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-11-04-at-11.04.57-AM-300x131.png 300w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-11-04-at-11.04.57-AM-768x335.png 768w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-11-04-at-11.04.57-AM-1024x446.png 1024w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2017\/10\/Screen-Shot-2017-11-04-at-11.04.57-AM.png 1134w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>In such a case, the KB title, subtitle or KB Sidebar title does not appear in the String translation list, please save the Helpie Settings for it to detect the strings.<br \/>\nNow, Helpie&#8217;s main page, category page, and single article page are fully integrated with WPML translations.<\/p>\n<h4><span id=\"helpie-sp-4\"><strong>FAQ<\/strong><\/span><\/h4>\n<p>We also have a free FAQ plugin which we integrated with Helpie Kb. Kindly check these articles to know more about it:<\/p>\n<p><a href=\"https:\/\/helpiewp.com\/introducing-helpie-faq-plugin-free\/\">https:\/\/helpiewp.com\/introducing-helpie-faq-plugin-free\/<\/a>,<\/p>\n<p><a href=\"https:\/\/helpiewp.com\/helpie-faq-pro-and-v0-2\/\">https:\/\/helpiewp.com\/helpie-faq-pro-and-v0-2\/<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Create your own templates using Elementor You can create custom templates for your knowledge base with Elementor page builder plugin and Helpie WordPress Knowledge Base plugins. Helpie Knowledgebase gives you Elementor Theme Builder integration which harnesses the power of Elementor to create your own knowledge base template. Check this article to know how to create &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/helpiewp.com\/docs\/home\/integrations\/\"> <span class=\"screen-reader-text\">Integrations<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":63,"featured_media":0,"menu_order":11,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"helpdesk_category":[48],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-1187","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-helpiekb"],"_links":{"self":[{"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/pauple_helpie\/1187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/comments?post=1187"}],"version-history":[{"count":3,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/pauple_helpie\/1187\/revisions"}],"predecessor-version":[{"id":1773,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/pauple_helpie\/1187\/revisions\/1773"}],"wp:attachment":[{"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/media?parent=1187"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/helpdesk_category?post=1187"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/helpie_tag?post=1187"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/helpie_add_tag?post=1187"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/helpie_up_tag?post=1187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}