<div class='ui dimmer modals page' style='display: none;'><div id='helpie-password-modal' class='pauple_helpie ui modal small' style='display: none;'><div class='ui header'><i class='circular lock icon'></i> Password Protected</div><div class='item-content'><br /><label for='password_check'>Enter Password : </label><p><input type='password' id='password_check' name='password_check' class='password' value='' required></p></div><div class='actions'><div class='ui black deny button'>Nope</div><div class='ui positive right labeled icon button'>Yep, that's right!<i class='checkmark icon'></i></div></div><div class='clear'></div></div></div>{"id":1754,"date":"2023-06-02T19:22:06","date_gmt":"2023-06-02T13:52:06","guid":{"rendered":"https:\/\/helpiewp.com\/docs\/?post_type=pauple_helpie&#038;p=1754"},"modified":"2023-06-05T19:03:43","modified_gmt":"2023-06-05T13:33:43","slug":"license-activation-issues","status":"publish","type":"pauple_helpie","link":"https:\/\/helpiewp.com\/docs\/home\/license-activation-issues\/","title":{"rendered":"Helpie License Activation Issues, Invoice, Subscriptions, Payments &#038; More"},"content":{"rendered":"<p>If you are facing license activation issues with HelpieKB or Helpie FAQ please follow the steps below.<\/p>\n<p>Login to your User Dashboard using this <a href=\"https:\/\/users.freemius.com\/\" target=\"_blank\" rel=\"nofollow noopener\">link<\/a>.<\/p>\n<p>The password to your account would be sent along with the license email. You could also request for password change and choose your own password.<\/p>\n<p>In the dashboard, you can find the list of websites in which you have installed Helpie plugins.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1759\" src=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-2-1024x656.webp\" alt=\"\" width=\"800\" height=\"513\" srcset=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-2-1024x656.webp 1024w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-2-300x192.webp 300w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-2-768x492.webp 768w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-2.webp 1432w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>Here you can deactivate the license of sites in which you want to remove the plugin so that you can use the license on a new site.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1760\" src=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-3-1024x491.webp\" alt=\"\" width=\"800\" height=\"383\" srcset=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-3-1024x491.webp 1024w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-3-300x144.webp 300w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-3-768x368.webp 768w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-3-1536x736.webp 1536w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-3.webp 1920w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>You can also use the dashboard for things such as:<\/p>\n<ul>\n<li>Switching Payment Methods in the Renewals &amp; Billing tab<\/li>\n<li>Upgrading or Canceling a Subscription also in the Renewals &amp; Billing tab<\/li>\n<li>Manage Downloads &amp; Licenses<\/li>\n<li>Issuing invoices for EU VAT<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1758\" src=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-1024x490.webp\" alt=\"\" width=\"800\" height=\"383\" srcset=\"https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-1024x490.webp 1024w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-300x144.webp 300w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-768x368.webp 768w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard-1536x735.webp 1536w, https:\/\/helpiewp.com\/docs\/wp-content\/uploads\/sites\/104\/2023\/06\/Helpie-User-Dashboard.webp 1920w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are facing license activation issues with HelpieKB or Helpie FAQ please follow the steps below. Login to your User Dashboard using this link. The password to your account would be sent along with the license email. You could also request for password change and choose your own password. In the dashboard, you can &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/helpiewp.com\/docs\/home\/license-activation-issues\/\"> <span class=\"screen-reader-text\">Helpie License Activation Issues, Invoice, Subscriptions, Payments &#038; More<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":343,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"helpdesk_category":[57,56],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-1754","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-general-2","helpdesk_category-general"],"_links":{"self":[{"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/pauple_helpie\/1754","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/users\/343"}],"replies":[{"embeddable":true,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/comments?post=1754"}],"version-history":[{"count":6,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/pauple_helpie\/1754\/revisions"}],"predecessor-version":[{"id":1770,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/pauple_helpie\/1754\/revisions\/1770"}],"wp:attachment":[{"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/media?parent=1754"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/helpdesk_category?post=1754"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/helpie_tag?post=1754"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/helpie_add_tag?post=1754"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/helpiewp.com\/docs\/wp-json\/wp\/v2\/helpie_up_tag?post=1754"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}