HelpieKB Wiki is a full-featured WordPress based Wiki, Knowledge Base, and Documentation solution.
Making content the centerpiece is our core value.
We remove the distractions so you can focus on creating, sharing, and collaborating on content.
The simple way to create, edit and review articles
With our new medium-like editor, content collaboration becomes much easier. A revision system, publishing capabilities, and all the collaboration tools you’ll ever need are all included.
The Frontend Editor supports Rich media content like images, embedded videos, tables, etc.
HelpieKB has a default simple, medium.com-like editor.
You can also switch to the default WordPress editor ( in the frontend ) or use TinyMCE Advanced with Helpie.
Edits on an article are stored as revisions and the reviewers can compare current and previous revisions and publish any of them.
HelpieKB has an auto-linking feature that every wiki user loves. You can automatically create hyperlinks to related content when you write new wiki articles. Learn More>>
Super fast search experience
Our search engine scans thousands of articles in seconds and ranks results based on contextual relevance. It’s even better than other paid WordPress search plugins.
Content relevance and ranking
Partial keyword match
Lightning quick live search
More control over content and users
Protect your content and limit access to certain content using User Roles or Passwords.
Dynamic Capabilities is our new way to manage who can view, edit, publish and approve using logged in status, user role, username and more.
You can control it at Global, Topic and Article levels.
Password Protect Topics
Password protect specific topics / categories. You can use a single password for multiple topics / categories as well.
Even better navigation with Table of Contents
Navigation is essential in a wiki. Your customers / team can now find what they need in a snap.
Automatic InPage TOC
Helpie’s automatic TOC feature automatically adds the headings ( h1, h2, h3, etc ) in your articles into in-page navigation links in the table of contents.
Full KB TOC
You can also use the full KB navigation feature in table of contents to help you users jump to any part of the KB from your table of contents.
If you have a long list of articles under each topic / category, you can choose the toggle topic feature to show only the articles of the current topic and hide the rest.
Do it in style with branding and styling options
Having your wiki / knowledgebase match your brand is important for your user’s experience and Helpie gives you the most extensive set of easy to use tools to do that.
Better Design = Better Learning
Using Helpie’s style settings, you can use your creativity to customise your hero section to your Brand’s style.
Category Listing styles
Helpie has 3 main category listing styles as of now. You can use them to show off a summary of your Knowledge base.
Helpie lets you change the basic layout of your main page, category page, single page and search page.
Style with Elementor
Helpie is fully-compatible with the awesome Elementor page-builder and Elementor’s Theme Builder.
Get insights into your Knowledge Base, your users, articles and get simple actionable feedback. Get ready to experience the future of customer support and knowledge base wiki.
Most Happy/Unhappy Users
Helpie’s Insights show you the most happy and most unhappy users based on their feedback on your articles.
Insights displays the best and worst performing articles on your Knowledgebase wiki based on the same user feedback.
Search and Views Insight
Helpie displays the most frequently searched keywords along with their frequency. It also displays the most popular pages.
Multilingual Knowledge Base
WPML Compatible for multilingual sites.
Helpie and WPML can be used to create a multilingual knowledge base. For more information, please see our documentation.