HelpieKB Wiki is a complete solution for WordPress based Wiki, Knowledge Base and Documentation sites.
Making content the centerpiece is our core value.
We get the distractions out of your way and let you focus on creating, sharing and collaborating on content.
The easy way to create, edit and review articles
Collaborating on content becomes so much easier with our new medium-esque editor. Revision system, publishing capabilities and all the collaboration tools you will ever need.
The Frontend Editor supports rich media like images, embedded videos, tables etc.
Frontend Editor
HelpieKB comes with a default minimalistic, medium.com-like editor. You can also change to the default WordPress editor ( in the frontend ) or even use TinyMCE Advanced with Helpie.
Publishing Capabilities
Control who can edit, can publish, can review articles at global, topic and article levels. We all it Dynamic Capabilities. Learn More>>
Revision System
Edits on an article are saved as revisions and the reviewers can go through current and previous revisions and publish any of the available revisions.
Autolinking
HelpieKB now has auto-linking feature that every wiki user loves.
Super smooth search experience
Our search engine searches upto thousands of articles within seconds and prioritises results based on contextual weightage. It’s even better than other paid WordPress search plugins.
Content prioritization and weightage
Priority and weightage is given to content appearing in different places like title, post content ( exact position in post content ), tags, etc.
Partial keyword match
Matching each word typed in the search box and checking each of them against the content. And each word contributes to the search results score.
Blazing fast live search
We have optimised the search system to work super fast even with thousands of articles in your knowledge base.
More control over content and users
Keep your content secure and restrict access to specific content using User Roles or Passwords.
Dynamic Capabilities
Dynamic Capabilities is our new way to control who can view, edit, publish and approve using logged in status, user role, username and more.
You can control it at Global, Topic and Article levels.
Password Protect Topics
Password protect specific topics / categories. You can add a single password to multiple topics / categories as well.
Even better navigation with Table of Contents
Navigation is key in a wiki. Your customers / team can now find what they are looking for in a breeze.
Automatic InPage TOC
Helpie’s automatic TOC feature automagically adds the headings ( h1, h2, h3, etc ) in your articles into in-page navigation links in the table of contents.
Full KB TOC
You can also use the full KB navigation feature in table of contents to help you users jump to any part of the KB from your table of contents.
Toggle Topics
If you have a long list of articles under each topic / category, you can choose the toggle topic feature to show only the articles of current topic and hide the rest.
Do it in style with branding and styling options
Having your wiki / knowledgebase reflect your brand is key to your user’s experience and Helpie provides you with the most extensive set of easy to use tools to do that.
Better Design = Better Learning
Hero-section branding
Using Helpie’s style settings, you can use your creativity to customise your hero section to your Brand’s styling.
Category Listing styles
Helpie has 3 main category listing styles as of now. You can use them to show off an overview of your Knowledge base.
Template Layouts
Helpie lets you change the basic layout of your main page, category page, single page and search page.
Style with Elementor
Helpie is fully-integrated with the amazing Elementor page-builder and Elementor’s Theme Builder.
Insights
Actionable Intelligence.
Get insights into your Knowledge Base, your users, articles and get simple actionable feedback. Get ready to try the future of customer support and knowledge base wiki.
Most Happy/Unhappy Users
Helpie’s Insights show you the most happy and most unhappy users based on their feedback on your articles.
Best/Worst Articles
Based on the same user feedback, Insights show you the best and worst performing articles on your Knowledgebase wiki.
Search and Views Insight
Helpie shows you the most searched keywords with the frequency. It also shows you the most visited pages.
Multilingual Knowledge Base
WPML Compatible
Can create a Multilingual Knowledge base with Helpie and WPML. Check out our docs for more info.
More Customisation
Premium Support
Create a support ticket and we respond in less than a working day.
We can also provide live chat support with prior request.