Helpie products have a 30 days 100% Money Back Guarantee. If during the first 30 days you experience an issue that makes the plugin unusable and we are unable to resolve it, we’ll happily consider offering a full refund of your money.
But give us a chance to fix the issue by emailing us the details at firstname.lastname@example.org
This policy does not cover refunds for the following cases:
Our Guarantee is only for the amount that is paid to HelpieWP. We are not responsible for any transaction fee charged by the payment processor.