Helpie products have a 30 days 100% Money Back Guarantee. If during the first 30 days you experience an issue that makes the plugin unusable and we are unable to resolve it, we’ll happily consider offering a full refund of your money.
But give us a chance to fix the issue by emailing us the details at support@pauple.com
This policy does not cover refunds for the following cases:
Missing feature(s)
3rd part conflict
Discovering a better alternative
Customer changed their mind
Our Guarantee is only for the amount that is paid to HelpieWP. We are not responsible for any transaction fee charged by the payment processor.