Helpie 1.7 : Introducing Wiki Features

8 years ago

We just released Helpie 1.7, the most advanced WordPress Wiki Plugin ever created, with built-in knowledge base capabilities. Create your…

8 Immutable Laws of Customer Service

8 years ago

Did you know that 96% of unhappy customers won’t complain to you, but will tell their 15 other friends and…

History of Helpdesk and its impact on businesses

8 years ago

Helpdesk generally refers to a physical space that is often manned by someone from the customer support team of a…

Helpie 1.6 – Wakanda

8 years ago

This release of Helpie ( v1.6 ) celebrates the technological advancement of Wakanda to be a force for good. This…

Helpie Version 1.5 – Starman

8 years ago

We have just released a new version of Helpie WordPress Knowledge Base plugin - Helpie 1.5 ( Starman ). Honoring…

What Is A Knowledge Base? How It Helps Businesses?

8 years ago

Are you not sure of what a knowledge base is? Do you want to build a knowledge base? Are you…

5 Knowledge Management Best Practices: areas that cry for your attention

8 years ago

Knowledge Management is the deliberate act of recognising, validating, organising, storing and communicating information relevant to the functioning of an…

4 Knowledge Management Models That Can Supercharge Your Organisation

8 years ago

  Each organization has its own unique knowledge management strategy (KM) and modeling. You would agree that it really helps…

Create a Knowledge Base for your WordPress website with Helpie  [Step By Step Tutorial]

8 years ago

Do you have a website for your company/organisation? Do you have a Woocommerce store? Do you sell any products or…

Here’s Why Knowledge Management is Super Important [2023 UPDATED]

8 years ago

☄☄☄There's no way to understate the importance of Knowledge Management in the 21st-century organisation. There’s a saying “Knowledge is Power,”…