WordPress FAQ and Q&A plugin

Helpie FAQ – WordPress FAQ Plugin

Reduce support tickets and increase conversions with searchable FAQs. Helpie FAQ works with WooCommerce, Elementor, Gutenberg and Helpie KB to improve your sales and support.

Start free trial See pricing

7-day free trial, card required. Then from $38.99 per year.

Helpie FAQ accordion with questions grouped by category

Used by thousands of businesses, teams and communities

  • Rated 4.5 out of 5 from 80 ratings
  • 8,000+ active installations

Figures from WordPress.org, November 3, 2026. See it on WordPress.org

Why people love Helpie FAQ

Works with the tools you already use

  • WooCommerce product questions

    Add FAQs and Q&As to your WooCommerce products.

  • Elementor

    Create FAQs and accordions directly in the Elementor page builder.

  • Knowledge Base

    Connect Helpie FAQ with the Helpie Knowledge Base plugin.

    About Helpie KB

More than an accordion plugin

A complete FAQ solution

FAQ list with popular and recently updated questions

Give helpful answers, gain credibility

Show helpful answers such as the most popular FAQs or recently added and updated FAQs, and ease customer concerns before they become tickets.

Questions and answers section on a WooCommerce product page

WooCommerce Q&As and FAQs on product pages

Answer product-specific questions on the product pages themselves, and let customers ask their own.

  • FAQ tab on WooCommerce product pages
  • "Ask a question" section for customers
  • Moderate questions before they appear
Styled FAQ tab on a WooCommerce product page

Customize the accordion to match your brand

Set background colors for the question and the answer, change fonts, font sizes and colors, and choose from a long list of toggle icons.

Search results

Rich snippets with FAQ schema and QA Page schema

Helpie FAQ adds FAQ schema and QA Page schema, so search engines can show your questions as rich snippets and give your pages more space in the results.

  • FAQ schema

    Structured data for your FAQ pages and accordions.

  • QA Page schema

    Structured data for product questions and their answers.

What's inside

All the features you need, without the bloat

As a WordPress FAQ plugin

  • Search highlighting
  • Read more link (excerpt)
  • Pagination for FAQs
  • FAQ slug as anchor link
  • FAQ and category title icons
  • Advanced accordion styling options
  • Custom FAQ toggle icons
  • FAQ schema
  • Dynamic FAQ Elementor widget
  • Drag and drop sorting
  • Gutenberg block
  • Elementor FAQ widget
  • Helpie Knowledge Base integration
  • Shortcodes and shortcode builder
  • WordPress FAQ widget
  • Live Ajax search
  • Basic sorting
  • Filtering and limit
  • Color themes
  • User submission
  • Auto-ordering by user engagement
  • Insights and analytics

As a WordPress Q&A plugin

  • WooCommerce Q&A tab
  • QA Page schema
  • Live Ajax search
  • Q&A voting
  • User submission
  • Anonymous Q&A submission
  • Q&A moderation
  • Helpie Knowledge Base integration
  • Shortcodes and shortcode builder
  • Insights and analytics

Pricing

The FAQ and Q&A plugin for ecommerce stores

Helpie FAQ Pro is fine-tuned to help your WooCommerce store get more customers, make sales, gain insights and reduce support. Choose the number of sites you need; every plan has all Pro features.

  • 1 site

    $38.99 per year

    For one website

    • 7-day free trial, card required
    • 7-day refund for valid reasons
    • 1 year of updates and support
    Start free trial

  • 5 sites

    $69 per year

    $13.80 per site per year

    • 7-day free trial, card required
    • 7-day refund for valid reasons
    • 1 year of updates and support
    Start free trial

  • 30 sites

    $99 per year

    $3.30 per site per year

    • 7-day free trial, card required
    • 7-day refund for valid reasons
    • 1 year of updates and support
    Start free trial

  • 100 sites

    $149.99 per year

    $1.50 per site per year

    • 7-day free trial, card required
    • 7-day refund for valid reasons
    • 1 year of updates and support
    Start free trial
Compare all plans

Frequently asked questions

  • Helpie FAQ works seamlessly with the Gutenberg block editor. It even has a Helpie FAQ block for the new block editor. Using the FAQ block with Gutenberg has become very easy with Helpie Plugin.
  • Yes, absolutely. You can use Helpie FAQ instead of any WordPress Accordion Plugin and it makes your accordions even more powerful. You can create and customize your accordion using the advanced syling options in Helpie FAQ plugin.
  • Helpie FAQ is the best free FAQ plugin for WordPress. It also comes with a FAQ Widget and FAQ search.
  • Oh! Yes, Absolutely! With Helpie WordPress FAQ  you can create the best FAQ pages. You can create Highly Responsive Accordions with Simple but Effective design. You can see this article for the best FAQ examples, to create an effect FAQ page.
  • Tips for writing a killer FAQ page
    1. Add the Product / Business title with ‘FAQ’ or ‘Frequently Asked Questions’ in the page title
    2. Collect the most common questions that are asked repeatedly from your customer support team
    3. Prepare all the FAQs in a document before adding them to the FAQ page
    4. Keep the answers short with possible links to a detailed page
  • FAQs are ordered based on the date they are created, Ascending or Descending. You can also Drag and Drop the FAQs using the new FAQ Groups feature. If you've enabled Auto Ordering on Helpie FAQ Pro, it automatically orders the FAQs based on user-engagement.  
  • I don't understand what you mean by 'one FAQ page'. Could you please elaborate on what you want to create with the FAQ plugin by coming through our contact form - https://helpiewp.com/contact/ or through support tickets - https://helpiewp.com/support/ Also, I would like to tell you that some features related to Category Options are done and will be released in the next version.
  • Install and Activate the WordPress FAQ plugin, you will see an option Helpie FAQs in the WordPress admin sidebar menu. Under that, click on “Add New” and enter the FAQ question in the Title box and the answer in the main content box. You can select or add FAQ categories or tags in the right side menu and assign it to a particular question and then click the publish button to create the FAQ.
  • FAQ insights helps you understand your customers. If you want to know what your customers are searching for or which FAQs they're clicking the FAQ page, you can see it easily with the Helpie FAQ plugin's Insights feature.
  • Yes, you can. Helpie FAQ plugin gives you hundreds of toggle icon options that you can use to customize you FAQ section.

Check out our knowledge base plugin

Helpie KB

Build a wiki, knowledge base or documentation site in WordPress, with frontend editing and access control.

  • Unlimited users
  • From $59 per year
  • 7-day free trial, card required
  • 30-day refund for valid reasons
Get Helpie KB See Helpie KB plans
Helpie KB frontend editor with revisions, categories and tags