Tips for writing a killer FAQ page
- Add the Product / Business title with ‘FAQ’ or ‘Frequently Asked Questions’ in the page title
- Collect the most common questions that are asked repeatedly from your customer support team
- Prepare all the FAQs in a document before adding them to the FAQ page
- Keep the answers short with possible links to a detailed page
FAQs are ordered based on the date they are created, Ascending or Descending. You can also Drag and Drop the FAQs using the new FAQ Groups feature.
If you’ve enabled Auto Ordering on Helpie FAQ Pro, it automatically orders the FAQs based on user-engagement.
FAQ insights helps you understand your customers. If you want to know what your customers are searching for or which FAQs they’re clicking the FAQ page, you can see it easily with the Helpie FAQ plugin’s Insights feature.
Install and Activate the WordPress FAQ plugin, you will see an option Helpie FAQs in the WordPress admin sidebar menu.
Under that, click on “Add New” and enter the FAQ question in the Title box and the answer in the main content box.
You can select or add FAQ categories or tags in the right side menu and assign it to a particular question and then click the publish button to create the FAQ.
Yes, you can. Helpie FAQ plugin gives you hundreds of toggle icon options that you can use to customize you FAQ section.
Yes, absolutely. You can use Helpie FAQ instead of any WordPress Accordion Plugin and it makes your accordions even more powerful.
You can create and customize your accordion using the advanced syling options in Helpie FAQ plugin.
Helpie FAQ works seamlessly with the Gutenberg block editor. It even has a Helpie FAQ block for the new block editor.
Using the FAQ block with Gutenberg has become very easy with Helpie Plugin.
Helpie FAQ is the best free FAQ plugin for WordPress. It also comes with a FAQ Widget and FAQ search.
Oh! Yes, Absolutely! With Helpie WordPress FAQ you can create the best FAQ pages. You can create Highly Responsive Accordions with Simple but Effective design. You can see this article for the best FAQ examples, to create an effect FAQ page.
It’s a unique feature feature that comes with the Helpie FAQ plugin, which automatically brings the FAQ that users engage the most on top of the list.
So your customer’s most nagging questions are easily answered with FAQ-Auto Ordering.