Here’s a comprehensive review of WordPress themes for your Knowledge Base website.
At this point, there are not many WordPress knowledge base themes that are outstanding. However, here’s an exhaustive list of awesome Knowledge Base themes that does a fantastic job.
Note: This list also contains Helpie Knowledge Base plugin which is the best Knowledge Base solution for a WordPress website.
Helpie Knowledge Base
Helpie is the best Knowledge base solution for WordPress. It has all the advanced features required to create a customer support knowledge base and documentation sites.
It is not a WordPress theme, but it’s better, and it’s a WordPress plugin. Using Knowledge base themes has become an old-fashion today. Helpie has all the branding and styling you need. It even has Elementor integration for advanced styling.
You can use a good multipurpose theme (even a free theme like Astra) and install Helpie Knowledge base plugin, you are good to go! It works well with any decently coded WordPress theme.
Powerful Search Bar: It has a blazing fast live search to work super fast even with thousands of articles in your knowledge base.
Table of Contents – It has automatic Table of Contents (TOC) with in-page navigation. You can also toggle topics for better navigation.
Knowledge Base Insights: Get insights into your Knowledge Base, your users, articles and get simple actionable feedback. It also has a powerful search analytics to see what your visitors are searching on your knowledge base.
User Access Restriction – You can restrict access to specific topics / categories to specific WordPress user roles.
Elementor Page Builder Integration – Helpie is fully-integrated with the Elementor page-builder and it has specialized Elementor widgets which can be used on Main page and single pages. Use Elementor page builder on your knowledge base website for advanced styling and templates.
Highly Recommended: It is highly recommended by WordPress guides like WPBeginner, ScanWP, WPLift, etc.
Advanced Features: Helpie has advanced features Knowledge base features which even many knowledge base themes never focused on.
30-day money back Guarantee: They have a 100% 30-day money back guarantee so that you could try another one if this theme doesn’t fit you.
Support: Helpie has a year of free updates and support.
Not a WordPress theme: Though Helpie has a all the advanced features some people prefer to use a knowledge base theme and may not be willing to use a plugin.
$69 for a single site license.
$99 for 5- site license.
$199 for an Unlimited number of sites licenses (none of the other WordPress Knowledge base providers give a more affordable deal for Unlimited sites)
Knowledge Base – A WordPress Knowledge Base Theme
Knowledge Base is the name of this WordPress Knowledge Base Theme. This is a clean and feature-rich knowledge base theme built with Twitter Bootstrap. It used to be the best selling knowledge base theme but has become old.
Responsive Layout: It is built using Twitter Bootstrap, HTML5 and CSS3 and so it looks perfect in all devices including mobile and tablets.
Color Skins: It has 4 color skins. Change the color to best suit your brand
bbPress Integration: They also support WordPress bbPress plugin by which you can add support forums on your website.
Ajax Based Live Search: They have an excellent AJAX based live search to search articles, forums, pages, etc..
FAQ Support: They also have a FAQ custom post type support which is also searchable.
Widgets: They support 6 custom widgets namely featured articles widget, Latest articles widget, support widget, quick links widget, Flickr photos widget, and Latest Tweets widget.
Updates: They are regularly updated for the last 6 years. This shows their commitment to their theme.
Rating: They have an average rating of 4.55 out of 42 ratings which have 71% of five stars and 21% of four stars. They have only 4% of 1-star rating which is impressive.
Less Expensive: The pricing is less expensive compared to the knowledge base themes.
No of users: They have only around 750 users which seems to be doubtful of the quality of their theme.
Features: Some features like analytics, content restriction, feed-backs, content ordering are missing (Yes, you do not need these features if you are using Helpie plugin)
- $44 for 6-month support.
- $56 for 12-month support.
HelpGuru – A Self-Service WordPress Knowledge Base Theme
HelpGuru is one of the more popular Knowledge Base WordPress themes from Hero themes. It’s being used around 2,700 folks and has an average rating of 4.7/5.
Live Search: Lightning fast Ajax live search.
Article Feedback: You can collect feedback for your articles.
Content Ordering: Drag and drop category and article ordering is possible so you can order the category and article as you wish
Article Attachment: You can attach downloadable files in articles
Widgets Included: Three widgets for displaying knowledge base article, categories, and authors.
Integrations: HelpGuru also has considerable integrations with WordPress’ customizer to help you customize your front page with ease.
No of users: The theme has been trusted by more than 2700 users which is really convincing enough of the quality of this product.
5-Stars: It has an average rating of 4.7 with around 80% of users giving 5 stars for this product.
Expensive: Price is a bit expensive compared to other themes.
Updates: The theme has been last updated on Aug 2018 (As per April 2019) which doubts the commitment of authors to this product now.
No refund: No 30-day money back guarantee which might be scary for some users.
- $69 for 6-month support
- $90.38 for a 12-month support
KnowHow – A WordPress Knowledge Base Theme
KnowHow is another WordPress Knowledge Base Theme from Hero themes. This can well work as a substitute for a WordPress wiki theme.
This is the most popular WordPress Knowledge Base / Wiki themes in ThemeForest which over 4,000 people using it. This comes with a few useful WordPress wiki templates as well.
FAQ Page: You can create FAQs with collapsible accordion format.
Videos: It supports Video Post format
Widgets: You get 2 custom widgets for popular articles and latest articles.
Shortcodes: It has shortcodes for flexible columns, buttons, alerts, toggles, tabs, and accordions. You can embed these items on your pages using these shortcodes.
SEO: The theme is Optimized for SEO
It is Translation Ready and has Multi-Language Support.
Cheaper: Price is less expensive compared to other themes
Very easy: The setup is simple and straightforward to understand the back-end settings in the admin panel.
Regular updates: The plugin has been last updated on Dec 2018 (As per May 2019) which entirely creates a doubt on their regular updates.
Core features missing: Some essential features for a knowledge base theme like article and category ordering, article feedback, article attachments, Table of contents widget is all missing.
- $59 for 6-month support
- $76.63 for 12-month support
KNOWALL WORDPRESS THEME:
KnowAll is a good professional knowledge base theme.
Search Analytics: It includes powerful search analytics which will help you to understand what your visitors are searching so that you would know what articles to write next.
Content Restriction: You can restrict access to your Knowledgebase to only logged in users by using this feature.
Article Feedback: You can get feedback for your articles from your visitors which will help you in understanding what content the users like and which needs refining.
Article attachments: They have built-in support for attachments where you can add downloadable files to your articles.
Powerful Shortcodes and Widgets: They have all-powerful shortcodes such as toggles, tabs and dedicated widgets for displaying a list of articles, categories and much more.
Some Advanced Features: Knowall has some advanced features like Analytics, content restriction, etc.,
Support: They have one year of free updates and support.
Expensive: Knowall is the costliest theme of all in this category.
$149 for a single site license.
$199 for a single site license with 3 pro integrations (Gravity forms, Slack & Help scout).
Which Knowledge Base Theme should you Buy?
If you are not specific about getting a knowlegde base theme, but you just want build a knowledge base website you shoud definetly go for Helpie Knowledge Base.
Perhaps you specifically want a knowledge base theme go for HelpGuru Knowledge base theme. It has good article listing features and widgets.