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Helpie 1.7 : Introducing Wiki Features
We just released Helpie 1.7, the most advanced WordPress Wiki Plugin ever created, with built-in knowledge base capabilities. Create your team wiki site in a
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Recent Articles
Customer Service
8 Immutable Laws of Customer Service
Did you know that 96% of unhappy customers won’t complain to you, but will tell their 15 other friends and 91% of the unhappy customers
Customer Service
History of Helpdesk and its impact on businesses
Helpdesk generally refers to a physical space that is often manned by someone from the customer support team of a company. In recent times, it
Updates
Helpie 1.6 – Wakanda
This release of Helpie ( v1.6 ) celebrates the technological advancement of Wakanda to be a force for good. This feature now makes it possible
Updates
Helpie Version 1.5 – Starman
We have just released a new version of Helpie WordPress Knowledge Base plugin – Helpie 1.5 ( Starman ). Honoring the great Starman ( SpaceX
Knowledge Base
What Is A Knowledge Base? How It Helps Businesses?
Are you not sure of what a knowledge base is? Do you want to build a knowledge base? Are you trying to decide whether your
Knowledge Management
5 Knowledge Management Best Practices: areas that cry for your attention
Knowledge Management is the deliberate act of recognising, validating, organising, storing and communicating information relevant to the functioning of an organisation, to key employees, to
Knowledge Management
4 Knowledge Management Models That Can Supercharge Your Organisation
Each organization has its own unique knowledge management strategy (KM) and modeling. You would agree that it really helps to understand if the strategy
Knowledge Base
Create a Knowledge Base for your WordPress website with Helpie [Step By Step Tutorial]
Do you have a website for your company/organisation? Do you have a Woocommerce store? Do you sell any products or services online? Then, you need
Knowledge Management
Here’s Why Knowledge Management is Super Important [2023 UPDATED]
☄☄☄There’s no way to understate the importance of Knowledge Management in the 21st-century organisation. There’s a saying “Knowledge is Power,” and in the past few