Documentation

Best Document Management System – 2020

If you are aware or not, your organization is capturing, storing and retrieving hundreds of documents everyday. It can be in the form of electronic files, paper documents, spreadsheets, scanned files or images. For most organizations, this process is amazingly time consuming and burdensome. This is where the document management system has become extremely essential. …

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How to Write A User Manual – Practical Instructions

A User Manual is an important product documentation tool that helps a user to understand any system in general. It details the step by step procedure to make the end-user perform a task with the product and also helps with approach and usability it. User Manual is also called a User Guide or an Instruction …

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Create a beautiful product documentation with WordPress Documentation Plugin

Great products have great documentation. Let’s see how to create a beautiful, insightful and engaging documentation using Helpie KB – WordPress Documentation Plugin. Reasons people choose Helpie KB for their documentation site: Here are a few reasons why people choose Helpie: An excellent organisation system with multi-level topics ( or categories ) Powerful access control …

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Write the Best Knowledge Base Articles to help your Customers

A knowledge base article is an informative writeup about the product or service that is provided, and it solves a related problem or it teaches how to properly use the products and its features. It is collectively kept in a system known as the knowledge base. The difference between a knowledge base article and other …

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