If you are aware or not, your organization is capturing, storing and retrieving hundreds of documents everyday. It can be in the form of electronic files, paper documents, spreadsheets, scanned files or images. For most organizations, this process is amazingly time consuming and burdensome. This is where the document management system has become extremely essential. …
User Documentation, also known as End-user Documentation, refers to the documentation for a product or service provided to the end users. It aims in providing information about the product. Also, this is often referred to as user assistance. It could be based on a product or a service provided or a complete end to the …
A User Manual is an important product documentation tool that helps a user to understand any system in general. It details the step by step procedure to make the end-user perform a task with the product and also helps with approach and usability it. User Manual is also called a User Guide or an Instruction …
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Great products have great documentation. Let’s see how to create a beautiful, insightful and engaging documentation using Helpie KB – WordPress Documentation Plugin. Reasons people choose Helpie KB for their documentation site: Here are a few reasons why people choose Helpie: An excellent organisation system with multi-level topics ( or categories ) Powerful access control …
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A knowledge base article is an informative writeup about the product or service that is provided, and it solves a related problem or it teaches how to properly use the products and its features. It is collectively kept in a system known as the knowledge base. The difference between a knowledge base article and other …
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