There are hundreds of knowledge base software available on the internet, but most of them are outdated and do not have the advanced knowledge base features required today in 2023. We have researched and compiled a list of the best knowledge base software comparison articles of 2023. These knowledge base software platforms are easy-to-use and …
Helpie FAQ plugin is the only FAQ plugin for WordPress which is integrated with Elementor Page Builder for creating responsive accordion and toggle content. A piece of good news to you – it’s free! This comes with the perfect Elementor Accordion / FAQ Widgets for you. When you have the Helpie FAQ plugin installed and …
Helpie WP introduces Helpie FAQ Plugin – a complete FAQ management plugin to answer common questions effectively and it’s a free plugin. If you have a WooCommerce store or a business website you will know that most of the questions from the customers are repetitive. Most of the website and stores have an FAQ page …
Introducing Helpie FAQ Plugin: New Way to Answer Common Questions (Free of cost) Read More »
Great products have great documentation. Let’s see how to create a beautiful, insightful and engaging documentation using Helpie KB – WordPress Documentation Plugin. Reasons people choose Helpie KB for their documentation site: Here are a few reasons why people choose Helpie: An excellent organisation system with multi-level topics ( or categories ) Powerful access control …
Introduction For any business that you do, how you treat your customers is how your business will be treated. This is where a WordPress Chat Plugin can help you. Customer Satisfaction plays a big role in any successful business. When I mean customers it is not just the customers who have purchased your product but …
Best sites for knowledge base examples have been built on a comprehensive understanding of what their customers are looking for and how they can find it instantly. It would be pointless if your site has all the self-help information available and your customers are not able to find it. These self-help portals are called as …
Excellent knowledge base examples to get your Helpdesk right Read More »
Did you know that 96% of unhappy customers won’t complain to you, but will tell their 15 other friends and 91% of the unhappy customers will never willingly do business with you again. What’s more shocking is that, it can be 7 times more expensive to get a new customer than it is to keep …
Helpdesk generally refers to a physical space that is often manned by someone from the customer support team of a company. In recent times, it is just a means to reach out to a company when some help is needed. Most companies give out an email ID, support website address and toll-free phone number to …
History of Helpdesk and its impact on businesses Read More »
Looking for a way to build a great customer support Helpdesk from your WordPress website? No idea where to start? In this article, I will take you through the must-have features and some advanced features that can be a powerful asset to have in a WordPress Helpdesk plugin. And then, I will review a few …
Create a WordPress Helpdesk [Guide+Plugins+Themes] – 2023 Read More »