Have you ever wondered why some companies perform better than others? why some teams are more successful than their peers? Well part of the answer lies in the culture of the organization. Recent study by the Institute for Corporate Productivity (i4cp) says that a workplace which promotes a collaborative culture is set up for success …
Successful Collaboration in the Workplace (Updated for 2020) Read More »
There are hundreds of knowledge base software available on the internet. Most of them are outdated and do not have the advanced knowledge base features which are required today in 2020. We give you the best knowledge base software comparison article of 2020, with much research. These knowledge base software are easy-to-use and fully-featured software …
In this article, I hope I bring your attention to the importance of knowledge economy and how you can prepare for it. We all know that Neanderthals excelled at tool making, animal hunting and survived the test of multiple ice ages. But, did you know that they painted on the walls of their caves too? …
We just released Helpie v1.9 with dynamic capabilities. Helpie, the most advanced Wiki / Knowledge base plugin for WordPress, has become more powerful than ever. Helpie 1.9 has taken collaboration to the next level. Never before has there been a WordPress wiki plugin which allowed for seamless colloborative wiki experience. You can have full control …
A knowledge base is widely considered as a tool in customer service, and customer support. Not much thought have been given to knowledge base as a business tool or money-making opportunity. But trends have changed and with the bloom of Ecommerce, knowledge base has proven to be a tool for earning money. Let’s take a …
Ways to Earn Money with Knowledge base – Using Knowledge base in Ecommerce Read More »
You can create custom templates for your knowledge base/wiki with Elementor page builder plugin and Helpie WordPress Knowledge Base plugins. Helpie Knowledge base/Wiki gives you Elementor Theme Builder integration which harnesses the power of Elementor to create your own knowledge base/Wiki template. What you can do with this Knowledge Base Template feature: Create customs templates …
Design your own Knowledge Base/Wiki templates with Helpie + Elementor’s Template Builder Read More »
A good knowledge base helps the support staff as much as it helps the customers because it is a real challenge to make the customer read your knowledge base before reaching out to you for support. You may have a well-written knowledge base which has all the answers to the customer’s questions, but you are …
Here’s your guide to creating Knowledge Base for Knowledge Management.
Best sites for knowledge base examples have been built on a comprehensive understanding of what their customers are looking for and how they can find it instantly. It would be pointless if your site has all the self-help information available and your customers are not able to find it. These self-help portals are called as …
Excellent knowledge base examples to get your Helpdesk right Read More »
A knowledge base article is an informative writeup about the product or service that is provided, and it solves a related problem or it teaches how to properly use the products and its features. It is collectively kept in a system known as the knowledge base. The difference between a knowledge base article and other …
Write the Best Knowledge Base Articles to help your Customers Read More »